HELP is a great place to contribute as a worker or volunteer. We are passionate about making a difference to the lives of survivors and get to walk with people as they heal.
Our values base extends to the ways that we run the organisation, with an inclusive culture and a firm belief in consultative, shared decision-making.
Available counsellor / therapist roles
Crisis Team Leader
The Crisis Team is looking for a passionate, resilient, and qualified Crisis Team Leader - preferably with experience managing or supervising a team.
HELP Auckland provides crisis intervention, advocacy, counselling, and support to survivors of recent or historical sexual violence. Whilst our service is available 24/7, this position is required during the week on Monday – Friday between 8am and 6pm.
The role involves sharing the operational management of the team with two other Team Leaders, overseeing the safe clinical practice and quality service delivery in line with ethical, professional and Agency policy standards. The role also involves supporting the team environment, recruitment process, training, and client management systems. This role will also include some frontline crisis work.
You will need:
Leadership experience in a customer focused or service delivery environment.
The ability to positively influence employee experience to build engagement.
NZQA approved qualification in the field of counselling, psychology, psychotherapy.
Member of a New Zealand professional Counselling, Psychotherapy or Psychology body.
We are looking for ACC registered psychotherapists/counsellors/psychologists or those who have the required work experience to get provisional registration with ACC to partner with us in our mahi to support and empower survivors in their healing from the effects of sexual violence.
We have multiple opportunities for therapists under our ACC Sensitive Claims counselling contract in the Auckland City and North Shore area due to high demand, but we are not limited to this area. We are also looking for therapists who are interested in working with male survivors of sexual abuse/violence.
Hours of work would be at your discretion based on client needs, and in your own rooms. You will be a self-employed contractor (affiliate provider) with HELP.
We will provide peer support and clear communication about any legislative changes, access to a client management software system and training opportunities. HELP staff will be available to assist you with advice around the ACC/ISSC process and the ISSC claims procedure. We have various ACC approved skills training or workshops that your clients can benefit from. Our 24/7 crisis call line is also available to support clients in immediate distress.
For suitably experienced candidates, HELP is able to assist therapists in obtaining ACC registration. The nature of the work can be personally challenging, so an appropriate clinical supervision arrangement is required.
HELP is looking for a therapist to join our passionate team working with and for adult survivors of sexual violence, and their partners and families.
You must be a registered counsellor/psychotherapist/psychologist.
This is a part time role, working 21.5 hours per week including Monday afternoons, based in Mt Eden, Auckland. Please email for a job description and send your CV and cover letter to Emily Thomas at email@example.com.
Child & Adolescent Worker (Crisis Team)
Our Crisis Team is looking for a passionate, resilient and qualified Child and Adolescent Worker or Counsellor, with post-qualifying experience. Prior training and/or experience in sexual trauma is not essential but would be helpful. Must be a member of a NZ professional governing body.
Relevant experience / skills required for the above roles:
NZQA approved qualification in the field of Counselling, Psychology, Psychotherapy, Social Work
Member of a relevant New Zealand Professional Governing Body and current Annual Practicing Certificate
Hold registration with ACC Sensitive Claims or can work towards registration with our assistance
Familiarity with trauma-based therapy and theories and experience working with adults and/or young people who have experienced significant trauma
Youth Therapist: Have an affinity for the needs of young people and a systemic understanding of the dynamics of families
An understanding of and commitment to Te Tiriti O Waitangi and its implications for partnership and service provision
Strong interpersonal skills with the ability to make good decisions in complex and/or challenging situations
Excellent communication and administration skills
Ability to work well in teams where participation and mutual support and respect is valued
Ability to build and maintain positive stakeholder relationships and effective networks
Current, clean, full driver's license and ownership of legal vehicle available for work use
Other available roles
To help us better meet the ever demanding needs for our community, we're looking for an experienced and efficient Personal Assistant/Administrator to assist our Crisis Team Manager in supporting the work of the Agency and Crisis Team based in Mt Eden.
The successful person will be a master multi-tasker with excellent communication and written skills, have a can do attitude and be flexible and adaptable at all times. Applicants should be able to assist with scheduling, invoice management, coordinate reports, be fully competent using a computer, be professional, polite and attentive while also being accurate and efficient. We're looking for someone who is prepared and responsive, able to use their initiative and be willing to meet each challenge directly. Most importantly, the ideal person will have a genuine desire to help others and generally be a helpful and positive presence in the workplace.