COVID-19 Organisations Position Statement

Last updated 27th March 2020
The health of our HELP Auckland Clients, Staff, Contractors, Volunteers and their extended families and the community are our focus at present with the current COVID-19 Level 4 situation.
We place immense value on the trust the community gives us to not only support of women and children who are at risk or survivors of sexual abuse, but also to support the wider community who are at greater risk of sexual abuse during lockdown.
In light of the recent COVID-19 Level 4 lockdown, we have closed our offices however we continue to provide our Crisis phone line 0800 623 1700 24 hours a day. All current clients are being contacted by their therapist and provided with phone consultations. Online consultations are to be implemented. We are still accepting referrals for new clients.
To help keep you informed of how we are responding to COVID-19, we have implemented a communication strategy providing support on how to keep safe and well. This is being done through email direct mail; social media through @HelpAuckland and @DearEm; and through our blog on www.helpauckland.org.nz. You can also subscribe to our EDM through our website.
HELP Auckland’s team is meeting frequently to ensure our policies, procedures and communications are delivering the very best information on any emerging health advice and action required. 
Kathryn McPhillips
Executive Director