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Home
About Us
Our Vision & Values
Our Work
Trust Board Members
Privacy, Complaints & Rights
HELP Satisfaction Surveys
Our Supporters
Annual Reports
Get HELP
24/7 HELPline
24/7 Support
HELP for Pre-Schoolers
HELP for Young People
HELP for Adults
HELP for Parents & Caregivers
HELP for Family & Partners
HELP for Professionals
Services
Crisis Support
Therapy
Justice
Community
Other Agencies in Auckland
Get Info
HELP's Blog
Info for Survivors, Family & Friends
Videos
Prevention
Sexual Abuse Statistics
Sexual Abuse Myths Busted
FAQ's
Academic Research & Reports
Excellent Websites
Get Involved
Fundraise for Us
Donate To HELP
#DoSomethingHELPful
Leave A Legacy to HELP
Become A Sponsor
EvasWish
Jobs & Training
Subscribe to our newsletter
Volunteer With Us
Contact Us
Run for HELP
Feedback - Services for Youth Clients (School Year 9-13)
Ph: 623 1700 - 24/7.
We regularly seek feedback from clients to assist us in providing the best possible service.
Your Name
*
First
Last
Your Email
*
Phone Number
*
Please select what school year you are in.
*
Year 9
Year 10
Year 11
Year 12
Year 13
Q. 1: What ethnic groups do you identify with? Please tick as many as apply.
*
Maori
Pakeha
Samoan
Tongan
Cook Islands
Niuean
Other Pacific
European
Chinese
Other Asian
Fijian Indian
Other
Comment:
*
Q. 2: Approximately how many counselling sessions did you have with your HELP counsellor? Please circle the appropriate number and make comments if you wish.
*
0-5
5-15
16-40
41 or more
Comment
*
On a scale of 1-5, with 5 being
treated very well
, and 1 being
not treated well
:
Q. 3: How well were you treated by the HELP counsellor - were you welcomed? Treated with respect?
*
1
2
3
4
5
Comment
*
On a scale of 1-5, with 5 being
very clearly
, and 1 being
not at all
:
Q. 4: How well did your counsellor explain to you what counselling might be like?
*
1
2
3
4
5
Comment
*
On a scale of 1-5, with 5 being
smaller
, and 1 being
bigger
:
Q. 5: Do the worries you had when you first came to counselling seem smaller or bigger?
*
1
2
3
4
5
In what ways?
*
On a scale of 1-5, with 5 being
very helpful
, and 1 being
not helpful
:
Q. 6: How helpful was the counselling?
*
1
2
3
4
5
In what ways?
*
On a scale of 1-5, with 5 being
useful
, and 1 being
not useful
:
Q. 7: If you were seen at your school, was it useful that the HELP counsellor came to see you at your school?
*
1
2
3
4
5
Why?
*
On a scale of 1-5, with 5 being
satisfied
, and 1 being
not satisfied
:
Q. 8: Overall how satisfied are you with the service you received from HELP?
*
1
2
3
4
5
Comment:
*
Q. 9: Would you contact us in future if you needed assistance?
*
Yes
Don't know
No
Comments
*
Q. 10: Would you have preferred:
*
A counsellor with the same culture
A counsellor with the same religion or sexual identity
Counselling out of school hours
Comment
*
Thank you for your assistance in giving feedback.
Submit
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