Youth Client Therapy Feedback
    Ph: 0800 623 1700 - 24/7.
    ​
    We regularly seek feedback from clients to assist us in providing the best possible service.
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Section 1
On a scale of 1-5, with 1 being not treated very well, and 5 being treated very well:

Q. 1: How well do you feel that you are being treated at HELP - do you feel welcome and treated with respect?
 *
Not treated very well
Treated very well
Comment:
On a scale of 1-5, with 1 being not at all, and 5 being very clearly:

Q. 2: How well did your counsellor explain to you what counselling might be like?
Not at all
Very clearly
Clear selection
Comment:
On a scale of 1-5, with 1 being a lot bigger, and 5 being a lot smaller:

Q. 3: Do the worries you had when you first came to counselling seem smaller or bigger?
 *
A lot bigger
A lot smaller
In what ways?
On a scale of 1-5, with 1 being very unhelpful, and 5 being very helpful:

Q. 4: How helpful is the counselling?
 *
Very unhelpful
Very helpful
Comment:
On a scale of 1-5, with 1 being not useful at all, and 5 being very useful:

Q. 5: If you were seen at your school, was it useful that the HELP counsellor came to see you at your school?
Not useful at all
Very useful
Clear selection
Why?
On a scale of 1-5, with 1 being very dissatisfied, and 5 being very satisfied:

Q. 6: Overall how satisfied are you with the service you have received from HELP?
 *
Very dissatisfied
Very satisfied
Comment:

Q. 7: Would you return to HELP if you felt a need for further assistance in the future?

Clear selection

Comment:

Q. 8: Would you have preferred:

Q. 9: Any other comments?
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